If you've created child organizations in your Admin console, under Organizations on the left, select the organizational unit you want to set up. The Organizations section isn't available if no child organizations have been created. For details, see Advanced Gmail settings reference for admins. In the Admin console, go to Menu Apps Google Workspace Gmail User settings. 
Step 1: Set up read receipts for your users However, it's possible to get them for unread messages or not get them for messages that recipients did read. These receipts generally work across email systems. Important: Don't rely on read receipts to verify email delivery.
Choose either to have receipts sent automatically when a message is opened, or prompt recipients to approve sending the receipt first. For example, you might allow them to return receipts only to senders within your organization. Limit which senders your users return receipts to. Before you beginĭecide whether you want to set limits for using read receipts. A read receipt is an email notification delivered to the sender when a recipient opens an email. To make it available for users in your organization, turn it on in the Google Admin console. 
It is not available for regular Gmail accounts.Īs an administrator, you can enable users in your organization request or return read receipts. This feature is available only for work and school Gmail accounts. To use read receipts, see Know when a recipient reads your email. This article is for administrators who want to enable read receipts for their users.
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