Replace the black (T028) or color (T029) ink cartridge with a new one. The black or color ink cartridge is empty or not installed.
To determine which cartridge is nearly empty, check the ink level using EPSON Status Monitor 3 (Windows) or EPSON StatusMonitor (Macintosh). Obtain a replacement black (T028) or color (T029) ink cartridge. The black or color ink cartridge is nearly empty. Then, reload the paper in the sheet feeder and press the maintenance button to resume printing. If the error does not clear, open the printer cover and remove all of the paper inside, including any torn pieces. Press the maintenance button to eject the jammed paper. The printer resumes printing and the light goes out.
Load paper in the sheet feeder, then press the maintenance button. If the status of the power light is not shown, it is on or flashing. If your printer stops working and the lights are on or flashing, use the following table of panel light patterns to diagnose the problem, then try the recommended solution. You can identify many common printer problems using the lights on your printer's control panel.
To solve a problem, you may need to cancel printing. If you have a specific problem relating to print quality, a printout problem not related to print quality, or a paper feeding problem, or if the printer does not print at all, refer to the appropriate section in this chapter. The information that you need to diagnose and solve most common problems is provided by the printer's control panel, the EPSON Status Monitor utility, or by running a printer operation check. If your problem is not USB related, troubleshooting printer problems is best handled in two easy steps: first diagnose the problem, then apply likely solutions until the problem is fixed. Refer to Correcting USB Problems for details. If you are connecting via the USB interface and are having difficulty printing, the problem may be related to your USB connection.
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